Terms & Conditions

1. Introduction

Welcome to Tanaman, an online ecommerce platform (“we”, “our”, or “us”). By using our website and services, you agree to comply with and be bound by the following terms and conditions. Please review them carefully. If you do not agree with any part of these terms, you should not access or use our website.

2. Changes to Terms

We reserve the right to change, modify, or revise these terms at any time. Any changes will be effective upon posting the new terms and conditions on this page. It's your responsibility to review these terms periodically. Continuing to use our website after changes means you accept the updated terms.

3. Account Registration

To make a purchase, you may be required to register for an account. You must provide accurate and complete information and keep your account information updated. You are solely responsible for maintaining the confidentiality of your account and password.

4. Products and Pricing

Product listings on Tanaman are subject to change without prior notice. While we strive for accuracy, in the event an item is listed inaccurately (e.g., price or description), we reserve the right to refuse or cancel any orders placed for the item, whether or not the order has been confirmed and your payment processed.

5. Payment

We accept various forms of payment as indicated on our website. You agree to abide by any relevant terms of service or other legal agreement whether with us or a third party, that governs your use of a given payment processing method.

6. Shipping and Delivery

All orders are subject to product availability. We aim to deliver your purchased items within the estimated time frames, but we cannot guarantee exact delivery times. We are not responsible for delays outside our control.

7. Returns and Refunds

Please refer to our Shipping, Delivery & Returns policy for information about returning purchased items.

8. Limitation of Liability

Under no circumstances shall Tanaman, or its employees, agents, or suppliers, be liable for any direct, indirect, incidental, consequential, special or exemplary damages arising from your use of the website or any product purchased from it.

9. Intellectual Property

All content on this website, including but not limited to text, graphics, logos, and images, is our property or the property of our licensors and is protected by copyright laws.

10. Termination

We reserve the right, in our sole discretion, to terminate your access to all or part of the website, with or without notice, for any reason or no reason, including without limitation your violation of these Terms.

11. Governing Law

These Terms and Conditions and any related disputes will be governed by and construed in accordance with the laws of the Indonesia, without regard to its conflict of laws rules.

12. Contact

For any questions or concerns about these terms, please contact us at hello@shoptanamanbali.id